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Job Details:

Network Support Officer

Network Support Officer
Department Name: Supreme Court of Canada, Office of the Registrar of the
Location:
Ottawa
Classification:
CS - 01
Salary: $47,575 to $59,817
Closing Date:
May 29, 2007 - 23:59, Pacific Time
Useful Information
Reference Number: SUC07J-001766-000353
Selection Process Number: 07-SUC-EA-0770
Employment Tenure: Permanent positions
Vacancies:
4
Website: For further information on the department, please visit Supreme Court of Canada, Office of the Registrar of the Who Can Apply:
Useful Information Persons residing in Canada and Canadian citizens residing abroad
Citizenship
Useful Information
Preference will be given to Canadian citizens. Please indicate in your application the reason for which you are entitled to work in Canada: Canadian citizenship, permanent resident status or work permit. Language Proficiency
Useful Information
Applicants must demonstrate in their application that they meet the following merit criteria to be retained for further consideration.
Various language requirements and/or profiles
Current Positions : Bilingual Imperative - BBB/BBB
A pool of qualified candidates resulting from this process may be used to fill similar positions with linguistic profiles and/or requirements, levels of Security Clearance, as well as tenures, which may vary according to the position being staffed. Education
Useful Information
Successful completion of two (2) years of an acceptable post-secondary program in computer science, information technology, information management, or another specialization relevant to the position being staffed, or an acceptable combination of education, training, and experience. Experience
Recent experience in providing Information Technology (IT) client support and call resolution within a Helpdesk and Desktop Support environment connected to a Microsoft Windows LAN.
Recent experience in installing and supporting Corel WordPerfect Suite 10 or higher, McAfee VirusScan, Internet Explorer, Microsoft product suite, Nortel Contivity, and Norton Ghost.
Experience in providing IT training and guidance to clients.
Experience in installing, maintaining and repairing personal computers (hardware) and peripheral devices. Other Merit Criteria and Conditions of Employment
The following merit criteria may be required for this position. Applicants should indicate in their application if they meet the merit criteria.
Experience in providing IT support to senior executives (Minister level).
Experience in providing IT support in a court environment.
Experience in using Microsoft Vista operating systems.
CONDITION OF EMPLOYMENT:
Enhanced Reliability Status. This factor is not used at the pre-selection stage. The Department is responsible for the Security Clearance process. Experience Questionnaire
You will be required to complete an online experience questionnaire when you apply. View the experience statements. Statement of Merit Criteria
Applicants who meet the above criteria will also be assessed against the Statement of Merit Criteria for this position. Information to be provided:
When you apply, you must provide the following information or your application will be rejected: Your résumé.
You must ensure that you select at least one employment type when submitting your application: Employment Tenure Important Messages
Only on-line applications are accepted. If you do not have Internet access in your home or through friends, relatives or neighbours, here are some suggested locations: campus career centres, libraries, community centres, Internet cafés, Canada/Student Employment Centres, and Public Service Commission (PSC) regional offices. You may also call 1-800 O-Canada (1-800-622-6232), or TTY 1-800-926-9105, for information on the nearest public Internet access location. Persons with a disability preventing them from applying on-line should contact us at 1-800-645-5605.
Your résumé must clearly demonstrate how you meet the requirements.
We thank all those who apply. Only those selected for further consideration will be contacted.
Questions regarding travel and relocation .
The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group .
The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Location: Ottawa, Gatineau and Outaouais   Date Posted: Monday, May 28, 2007 
Industries: Government, Federal, Provincial